reset pc windows 10 stuck on getting things ready keep files

When we couldn't get through to Microsoft by phone with a technical guestion. Here are some recommended articles related to this topic that might be of interest to you. For more complex problems, it's worth signing up for e-mail support. You’ll then be prompted to choose the target operating system, as shown in Figure B. Learn more about Using BIOSConnect to recover SupportAssist OS Recovery Partition.įigure 25: Cortana setup screen during the Windows first-time setup process. Select the Reset This PC tile, then select Keep My Files.

Dell BIOS Connect: Dell BIOSConnect helps you restore the recovery image on the hard drive if the recovery partition is corrupt or deleted.

Step 7: Type rstrui.exe in the pop-up Command Prompt window and press Enter.

Step 6: Choose an account and enter the password. Step 5 : Press F6 to select Enable Safe Mode with Command Prompt to run System Restore. SupportAssist OS Recovery Local Restore: This option restores the computer from the recovery image that is stored in the computer's hard drive. Step 4: Go to Choose an option > Troubleshoot > Advanced Options > Startup Settings > Restart.Click on Repair your computer in the lower left corner. Select the correct time and Keyboard type.

After you boot the computer using Windows DVD, a black screen appears with gray text ' Press any key to boot from CD or DVD'. SupportAssist OS Recovery Cloud Restore (Recommended): This option downloads and installs the latest version of the operating system on your Dell computer. Insert the Windows installation DVD in the DVD ROM and restart your computer.Newer Dell computers support BIOSConnect, a feature that allows you to restore the recovery image on the hard drive. Learn more about Using BIOSConnect to recover SupportAssist OS Recovery Partition. Important: If the recovery image on the hard drive is corrupt or deleted, the computer cannot boot to the recovery environment. SupportAssist OS Recovery provides you with different options to recover your computer depending on the scenario you are facing.

Reset pc windows 10 stuck on getting things ready keep files